Privacy Policy

Ignite Digi understands the importance of respecting your privacy. Please read the following Privacy Policy carefully in regards to your personal data and how we will treat it. This Privacy Policy, together with our Terms of Use, describes how your personal information may be collected, used, and shared when you visit or make a purchase from www.ignitedigi.com.au

PERSONAL INFORMATION
When you visit the www.Ignitedigi.com.au, we may collect and process information about you: we collect the information you provide when filling in registration forms on the Ignite Digi website www.Ignitedigi.com.au (our “Site” or “Store”) and automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.  Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, phone number and a history of Ignite Digi products you have purchased from www.ignitedigi.com.au.  We refer to this information as “Order Information.” If you contact Ignite Digi, we may keep a record of the information provided by you and also any information you provide to Ignite Digi in surveys for research purposes. We do this to improve the customer’s experience when purchasing Ignite Digi products. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


COMPUTER & DEVICE INFORMATION
Our Site and its subdomains may collect information about your computer and device, but Ignite Digi cannot identify you or any individual when receiving this statistical data. We may collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Cookies help us to optimise our Site, improve searches and gain a better understanding of how visitors navigate and experience our Store.


HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site/Store, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION
We use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. As described above, we may share your Personal Information with the third parties that help us improve your customer experience.

We may use your Personal Information to provide you with targeted Ignite Digi advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


TRACKING
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.


EUROPEAN RESIDENTS
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES TO OUR PRIVACY POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT
For more information about our privacy practices, or if you have questions, comments or requests in regards to the Ignite Digi website, please contact Ignite Digi by mail at the following address:

Tom Waugh
Ignite Digi
114 Grove Road
Glenorchy TAS 7010
Australia



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